Terms & Conditions

Last Updated: December 26, 2025
Effective Date: December 26, 2025
Version: 3.1

⚠️ CRITICAL SAFETY NOTICE

Scream4U.icu is a personal notification tool for alerting family and friends. It is NOT a substitute for professional emergency services.

In life-threatening emergencies, ALWAYS call your local emergency services (911, 112, etc.) directly before or instead of using this app.

You are solely responsible for:

📋 Quick Summary

The essentials:

Bottom line: This app helps alert family/friends, but YOU must maintain accurate information and it does NOT replace professional emergency services.

1. Agreement to Terms

By downloading, installing, or using Scream4U.icu ("App"), you agree to these Terms & Conditions ("Terms"). If you disagree with any part of these Terms, do not use the App.

These Terms constitute a legally binding agreement between you ("User," "you") and Scream4U.icu ("we," "us," "our").

2. How the App Works

2.1 Service Description

Scream4U.icu is an offline-first emergency alert application that:

2.2 Emergency Alert Process

Two-Tap Emergency Process:

  1. First Tap: Press an emergency button (Medical, Fire, Intruder, or Personal Safety)
  2. The app generates an SMS containing: emergency type, your name, your address, GPS coordinates (if enabled), and timestamp
  3. Your device's SMS app opens with pre-filled messages for your contacts
  4. Second Tap: You manually tap "Send" in your SMS app
  5. SMS is sent via your cellular carrier (not through our servers)

Accidental Activation: If you press an emergency button by mistake, simply close the SMS app or don't tap "Send" in your SMS app - no messages will be sent. The app does NOT send messages automatically.

📍 Address and Location Information - Critical Points

Manual Address Entry: You manually enter your home address and must update it when your location changes (traveling, moving, etc.).

Optional GPS Location (v1.0.2+):

Critical: GPS Limitations: GPS coordinates depend on your device hardware and internet connection. Many devices cannot obtain GPS coordinates without WiFi/data. Your home address is the ONLY guaranteed location information - keep it current.

Privacy Note: GPS location is obtained directly on your phone at the moment you press an emergency button. The app retrieves your coordinates once, includes them in the SMS message, and then discards them immediately. Scream4U.icu never sees, tracks, or stores your GPS coordinates because we cannot access your phone's native SMS app. Everything happens locally on your device.

Your Responsibility: You are solely responsible for keeping your address accurate and current. Emergency contacts receive the address you provide - if it's wrong or outdated, they cannot find you.

Update Anytime: Settings → Edit Home Address | Settings → Location Permission

2.3 Alert Types

Paid Subscription Required:

Free (3 uses, then unlimited with subscription):

2.4 Technical Requirements

3. Subscription and Payment

3.1 Pricing and Plans

Plan Price Features
Free $0 Open 3 test alerts, app setup, settings access
Founders $9.99 USD/year All emergency types, unlimited alerts, up to 5 contacts, price locked forever
Regular $19.99 USD/year All emergency types, unlimited alerts, up to 5 contacts

Payment Processing: All payments processed securely by PayPal (https://paypal.com), a PCI-DSS compliant payment processor.

Currency: Prices shown in USD. PayPal may process payments in your local currency depending on your location and bank. Exchange rates are determined by PayPal at time of payment.

3.2 Founders Tier - Lifetime Pricing Lock

Special Promotional Pricing: The first 1,000 subscribers receive "Founders" tier status with $9.99/year pricing locked for life.

Founders Tier Benefits:

Founders Tier Terms:

3.3 Payment Flow and Activation

Payment Process:

  1. You initiate payment in app
  2. App opens PayPal.me link with dynamic pricing
  3. You complete payment via PayPal ($9.99 or $19.99)
  4. PayPal sends confirmation to our Gmail account (pay@scream4u.icu)
  5. Our automated system (Google Apps Script) processes payment every 5 minutes
  6. System generates unique 16-character activation code (SUBS-XXXX-XXXX-XXXX-XXXX)
  7. Code is emailed to your PayPal email address within 2-5 minutes
  8. You enter code in app to activate 365-day subscription

Activation Code Details:

3.4 Billing and Renewal

3.5 Device Limitations

3.6 Email Requirements

Critical for Service: Your email address is the ONLY method we use to communicate:

Your Responsibilities:

Consequences of Invalid Email: You will NOT receive renewal reminders and may miss expiration. We are NOT responsible for missed communications due to invalid email or spam filters.

3.7 Promotional Free Subscription Codes

We may grant select users complimentary activation codes for promotional, charitable, or testing purposes.

Promotional Code Terms:

Lost Device: If you lose device with promotional code, the code cannot be recovered or reissued. Standard paid subscription required for new device.

3.8 Refunds and Cancellation

30-Day Money-Back Guarantee:

Failed Payment Refunds:

Cancellation:

4. Your Responsibilities

4.1 Accurate Information

You agree to provide and maintain:

Examples of when to update address: Traveling (hotel), visiting family, moving, extended stays away from home

4.2 Appropriate Use

You must NOT:

4.3 Contact Management

4.4 Testing and Maintenance

4.5 SMS Costs

5. Service Limitations

5.1 What the App Does NOT Do

The app does NOT:

5.2 Technical Dependencies

The app's functionality depends on:

Dependency Impact if Unavailable
Cellular signal Cannot send SMS without cellular service
Device battery Dead battery = app cannot function
SMS app Native SMS app must be functional
Cellular network Network outages delay or prevent delivery
Valid numbers Incorrect numbers = undelivered messages
Manual sending User must tap "Send" in SMS app (two-tap process) - cannot bypass

5.3 SMS Delivery Not Guaranteed

SMS messages may fail or be delayed due to:

6. Disclaimers and Liability

6.1 Warranty Disclaimer

THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. We disclaim all warranties, including:

6.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

6.3 Indemnification

You agree to indemnify us from claims arising from:

7. Privacy and Data

Please review our Privacy Policy for details on data collection and use.

7.1 Data Storage Summary

7.2 Your Control

8. Intellectual Property

The app and all content is owned by Scream4U.icu and protected by copyright, trademark, and intellectual property laws.

You receive: Limited, non-exclusive, non-transferable license to use the app

You may NOT:

9. Termination

9.1 By You

9.2 By Us

We may terminate immediately for:

9.3 Effect

10. Updates and Changes

10.1 App Updates

10.2 Terms Changes

10.3 Service Discontinuation

11. Governing Law

11.1 Jurisdiction

These Terms are governed by South African law. International users agree to South African jurisdiction.

11.2 Dispute Resolution

  1. Informal Resolution: Contact support@scream4u.icu for 30-day good faith negotiation
  2. Arbitration: Unresolved disputes go to binding arbitration in South Africa
  3. Class Action Waiver: You waive class action participation (where permitted)
  4. Small Claims: May pursue in small claims court if eligible

Exceptions: IP disputes, small claims matters, and injunctive relief requests not subject to arbitration

12. Miscellaneous

12.1 Entire Agreement

These Terms plus our Privacy Policy constitute the entire agreement, superseding prior agreements.

12.2 Severability

If any provision is unenforceable, it will be limited minimally while remaining provisions stay in effect.

12.3 No Waiver

Our failure to enforce doesn't constitute waiver. Waivers must be in writing.

12.4 Assignment

You may not assign these Terms without our written consent. We may assign (e.g., merger/acquisition).

12.5 Force Majeure

Not liable for delays due to circumstances beyond reasonable control (natural disasters, war, pandemics, network failures, PayPal service interruptions, etc.).

12.6 Age Requirements

12.7 Third-Party Beneficiaries

PayPal is a third-party beneficiary regarding payment processing provisions.

13. Contact Information

Questions about these Terms:

Subject Line Guidelines:

Final Acknowledgment

By using Scream4U.icu, you acknowledge that you have read, understood, and agree to these Terms & Conditions and our Privacy Policy.

Key Reminders:

© 2025 Scream4U.icu. All rights reserved.
Version 3.0 | Last Updated: December 24, 2025