Privacy Policy

Last Updated: December 26, 2025
Effective Date: December 26, 2025
Version: 4.1

⚠️ CRITICAL SAFETY NOTICE

Scream4U.icu is a personal notification tool for alerting family and friends. It is NOT a substitute for professional emergency services.

In life-threatening emergencies, ALWAYS call your local emergency number (911, 112, etc.) directly before or instead of using this app.

Your Responsibility:

Your privacy in 30 seconds:

Bottom line: We built this app to be as private as possible. Your emergency information stays on your device, period.

1. How Scream4U.icu Works

📱 Local Storage Model

Scream4U.icu is designed with privacy as its foundation. All your personal information is stored exclusively on your device using secure local storage (React Native AsyncStorage, encrypted by iOS Keychain or Android Keystore).

What this means:

2. Information Stored on Your Device

When you set up Scream4U.icu, the app stores the following information locally on your device:

Data Type What You Enter How It's Used Storage Location
Your Name Full name Included in emergency SMS to identify you to contacts Device only
Home Address Complete address with details Tells contacts WHERE you need help Device only
Emergency Contacts Up to 5 names & phone numbers (manually entered) Recipients of emergency alerts Device only
App Preferences SMS method (group/individual), test count App functionality Device only
Activation Code 16-character code from email (hashed) Unlock premium features, device validation Device only
Subscription Status Expiry date calculated from activation Determine if features are unlocked Device only
Device ID Unique device identifier Prevent subscription sharing Device only

Address Flexibility

Important: You manually enter your home address, and you can update it anytime:

Your Responsibility: Keep your address current and accurate so contacts can find you in an emergency.

Optional GPS Location Feature (v1.0.2+)

Starting with version 1.0.2, Scream4U.icu offers an optional GPS location feature:

How It Works:

Important Details:

What We Do NOT Do:

Critical Privacy Note:

GPS location is obtained directly on your phone at the moment you press an emergency button. The app retrieves your coordinates once, includes them in the SMS message, and then discards them immediately. Scream4U.icu never sees, tracks, or stores your GPS coordinates because we cannot access your phone's native SMS app. Everything happens locally on your device - your location data never reaches our servers or leaves your phone except through the SMS you send to your emergency contacts.

What We Do NOT Collect

We explicitly do NOT collect, access, or store:

3. How Emergency Alerts Work

Two-Tap Emergency Process:

  1. First Tap: Press emergency button (Medical, Fire, Intruder, or Safety)
  2. The app generates an SMS message containing:

- Emergency type

- Your name

- Your home address

- GPS coordinates (if location permission enabled)

- Current timestamp

  1. Your device's native SMS app opens with pre-filled messages for your emergency contacts
  2. Second Tap: You must manually tap "Send" in your SMS app
  3. SMS is sent via your cellular carrier, not through our app or servers

Accidental Activation: If you tap an emergency button by mistake, simply close the SMS app or don't tap "Send" - no messages will be sent.

We do NOT:

Subscription payments are processed through PayPal (https://paypal.com). We use a simple activation code system that maximizes your privacy.

Payment Flow:

  1. You initiate payment in the app
  2. App opens PayPal.me link with dynamic pricing
  3. You complete payment via PayPal ($9.99 or $19.99)
  4. PayPal sends confirmation email to our Gmail account (`pay@scream4u.icu`)
  5. Our automated system (Google Apps Script) processes payment
  6. System generates unique 16-character activation code
  7. Code is emailed to your PayPal email address
  8. You enter code in the app to activate 365-day subscription

4.2 Information We Collect for Payments

Data Purpose Storage Location Retention
Email address Send activation code after payment Google Sheets 5 years
Payment amount Verify payment received, track discount tier Google Sheets 5 years
Activation code Validate subscription on device Google Sheets 5 years
Payment date Calculate 365-day expiry Google Sheets 5 years
Device ID (when activated) Prevent simultaneous multi-device use Google Sheets 5 years
Subscription tier Determine Founder ($9.99) vs Regular ($19.99) pricing Google Sheets 5 years
Activation status Track pending/active/expired/transferred Google Sheets 5 years

4.3 Pricing Structure

Important: Your credit card information is entered directly into PayPal's secure payment form. We never see or store your payment details. PayPal is PCI-DSS compliant.

Payment Currency: Prices shown in USD ($9.99 or $19.99/year). PayPal may process in your local currency based on your location.

No Automatic Renewal: Subscriptions do NOT auto-renew. After 365 days, you manually purchase a new subscription and receive a NEW activation code if you wish to continue using premium features.

PayPal Privacy Policy: https://www.paypal.com/privacy

5. Email Communications

We send automated emails for subscription management. All emails are sent from `pay@scream4u.icu` via Gmail.

5.1 Activation Email (Sent Within 2-5 Minutes After Payment)

Subject: 🎉 Your Scream4U Activation Code

Content:

Purpose: Deliver activation code and educate about email importance

5.2 Renewal Reminder Email (30 Days Before Expiry)

Subject: ⏰ Your Scream4U Subscription Expires in 30 Days

Content:

Purpose: Remind users to renew before expiry and preserve Founder tier pricing

Frequency: Once only, 30 days before expiry

Trigger: Daily automated check at 9 AM (Google Apps Script)

5.3 Email Change Verification Emails

Scenario A: User Has Access to Old Email (Dual Verification)

Scenario B: User Lost Access to Old Email (Device ID Verification)

Scenario C: Device ID Mismatch

Verification Link Expiry: 24 hours

5.4 Email Change Confirmation

Subject: ✅ Email Address Updated - Scream4U

Content:

A. Invalid Payment Amount

B. Founders Tier Full

You cannot opt out of transactional emails (activation codes, email change verifications) as they are essential to service functionality. However, you can:

We implement multiple security measures to protect your information:

6.1 Technical Security Measures

In the unlikely event of a data breach affecting email addresses or activation codes stored in Google Sheets:

Because your personal information (name, address, contacts) is stored locally on your device, we cannot and do not:

PayPal (Payment Processing):

Google Services (Automation Backend):

Expo (Development Framework):

expo-sms (SMS Functionality):

expo-device (Device Identification):

Your Device's SMS App:

App Stores (Apple App Store / Google Play Store):

We use the above third-party services as data processors. They process data on our behalf under contractual obligations to:

We may disclose information if required by law, court order, or government authority. Since we do not collect or store your personal data on our servers, we can only disclose:

We will notify affected users of legal requests unless prohibited by law.

7.5 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, user data (email addresses and activation codes in Google Sheets) may be transferred to the acquiring entity. We will notify users via email before any such transfer and provide options to delete data if desired.

8. Your Rights and Control

8.1 Access and Modify Your Data

You have complete control over all information stored in the app:

Action How To
View all data Settings screen shows all stored information
Update your name Settings → Edit Your Name
Update address Settings → Edit Home Address
Manage contacts Settings → Edit Emergency Contacts
Change SMS method Settings → SMS Method Preference
View subscription status Settings → Subscription Status
Update email address Settings → Update Email Address
Transfer to new device Enter same activation code on new device
Reset all data Settings → Home button (returns to welcome screen)
Delete everything Uninstall the app

8.2 Subscription Management

Access: Your email is stored in our Google Sheets database (linked to activation code and subscription)

Update: Use in-app feature (Settings → Update Email Address) with verification process, or email support@scream4u.icu

Delete: Email support@scream4u.icu with subject "Delete My Data" to remove your email address and activation code from Google Sheets. We will respond within 30 days and delete your data unless legally required to retain (e.g., for accounting, fraud prevention, or legal compliance).

Export: Email support@scream4u.icu with subject "Data Export Request" to receive a copy of your stored data (email address, activation code, payment date, expiry date, device ID, subscription tier).

8.4 Data Deletion

Local Data (Device): Deleted immediately when you uninstall the app or tap the Home button in Settings.

Google Sheets Data (Email & Activation): Retained for 5 years for accounting, fraud prevention, and legal compliance. To request earlier deletion, email support@scream4u.icu with "Delete My Data." We will respond within 30 days and manually delete your data unless legally required to retain.

Exceptions to Deletion: We may retain data longer if:

After Retention Period: Data will be manually deleted from Google Sheets and cannot be recovered.

10. International Users and Data Transfers

10.1 Local Data (No Transfers)

Since all personal data (name, address, contacts) is stored locally on your device, there are no international data transfers of this personal information.

10.2 Google Sheets Data

Email addresses and activation codes stored in Google Sheets may be processed internationally in accordance with Google's data center locations and privacy policy. Google complies with:

PayPal may process payment data internationally in accordance with their privacy policy and applicable data protection frameworks.

10.4 Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), UK, and Switzerland, our legal basis for processing includes:

For users in the EEA, UK, and Switzerland, you have the following rights under GDPR:

Right How to Exercise
Right to Access View in Settings; email support@scream4u.icu for Google Sheets data
Right to Rectification Edit in Settings; email support@scream4u.icu to update Google Sheets data
Right to Erasure Uninstall app; email support@scream4u.icu to delete Google Sheets data
Right to Data Portability Email support@scream4u.icu for export of stored email/activation data (JSON format)
Right to Object Don't use the app; request data deletion
Right to Restrict Processing Email support@scream4u.icu with specific restriction request
Right to Withdraw Consent Cancel subscription and request data deletion
Right to Lodge Complaint Contact your local data protection authority

Data Controller: Anton Olivier (Scream4U.icu), support@scream4u.icu

Data Processor: Google LLC (for Google Sheets data), PayPal Holdings, Inc. (for payment data)

EU Representative: Not applicable (we are a small business under GDPR Article 27 exemption)

To exercise GDPR rights, email support@scream4u.icu with subject "GDPR Request" and specify your request. We will respond within 30 days.

11.2 CCPA (California)

California residents have the right to:

Right How to Exercise
Right to Know Email support@scream4u.icu for details on what data we collect (see Section 2 & 4)
Right to Delete Email support@scream4u.icu with "Delete My Data"
Right to Opt-Out of Sale We do not sell personal information
Right to Non-Discrimination We do not discriminate based on privacy choices
Right to Correct Email support@scream4u.icu to correct inaccurate data
Right to Limit Use of Sensitive Data Not applicable (we don't collect sensitive personal information)

Categories of Personal Information Collected:

Business Purpose: Provide subscription-based emergency alert service

Third Parties with Access: PayPal (payment processing), Google (data storage and automation)

To exercise CCPA rights, email support@scream4u.icu with "CCPA Request" in the subject line. We will respond within 45 days.

11.3 South African POPIA (Protection of Personal Information Act)

For South African users, we comply with POPIA by:

Information Officer: Anton Olivier, support@scream4u.icu

To exercise POPIA rights, email support@scream4u.icu with "POPIA Request."

11.4 Children's Privacy

Scream4U.icu is not intended for children under 13 years. The app requires:

We do not knowingly collect information from children under 13. If you believe a child under 13 has provided information, contact us immediately at support@scream4u.icu and we will:

Parental Consent: For users aged 13-17, parental consent is recommended. Parents/guardians are responsible for minors' use of the app.

12. App Permissions

12.1 Android Permissions

SEND_SMS (Implicit via expo-sms):

INTERNET (Implicit):

No Special Permissions Required:

We do NOT request or use:

We Do NOT Use:

Third-Party Cookies:

Your Control: Manage cookies through your browser settings when using PayPal or clicking email verification links.

13. Cookies and Tracking

We Do NOT Use:

Third-Party Cookies:

Your Control: Manage cookies through your browser settings when using PayPal or clicking email verification links.

14. Changes to This Privacy Policy

14.1 How We Notify You

We may update this policy from time to time. Changes will be communicated by:

14.2 Your Acceptance

Continued use of the app after changes constitutes acceptance of the updated policy. If you disagree with changes:

14.3 Version History

We maintain a version history of this Privacy Policy. Previous versions available upon request at support@scream4u.icu.

15. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights:

Email: support@scream4u.icu
Website: https://scream4u.icu
Response Time: Within 48 hours (business days)

Subject Line Guidelines:

Mailing Address (for formal legal notices):
Scream4U.icu
South Africa
Physical address available upon written request to support@scream4u.icu

Information Officer (POPIA): Anton Olivier, support@scream4u.icu
Physical address available upon request for formal POPIA notices

Privacy Guarantee Summary

✅ All personal data stored on YOUR device only

✅ We cannot access your name, address, or contacts

✅ Only your email stored for activation code delivery

✅ No GPS tracking - you control your address

✅ No analytics, tracking, or data collection

✅ Payment via PayPal (PCI-DSS compliant)

✅ Works completely offline after activation

✅ Complete control - update or delete anytime

✅ GDPR, CCPA, and POPIA compliant

✅ 5-year data retention (deletable on request)

© 2025 Scream4U.icu. All rights reserved.

Last Reviewed: December 24, 2025

Next Scheduled Review: June 24, 2026